Privacy Policy
Last updated 2026 — for review against applicable United States federal and Texas state law before production use.
1. Introduction
This Privacy Policy explains how Premium Diagnostics ("we", "us", "our") collects, uses and protects information when you use this website, request a booking, or otherwise contact us.
2. Information We Collect
We collect information you provide directly to us, such as through our contact and booking forms, and limited technical information collected automatically when you browse this website.
3. Booking Information
When you request an inspection, we collect details such as the inspection type, vehicle information, preferred location, scheduling preferences and any notes you provide about the vehicle.
4. Contact Information
We collect your name, phone number and email address so we can respond to enquiries and confirm booking requests.
5. Vehicle Information
Vehicle details (make, model, year, registration number, condition) are used solely to plan and carry out the requested inspection or diagnostic service.
6. Website Usage Information
Like most websites, basic technical data (such as browser type and general usage patterns) may be recorded for security and site-reliability purposes.
7. How We Use Information
We use the information collected to schedule and provide inspections, respond to enquiries, maintain booking records, and improve our services.
8. Service Communication
We may contact you by phone, email or text regarding a submitted booking or enquiry, including to confirm availability and scheduling.
9. Cookies and Analytics
This website may use minimal, strictly necessary cookies required for the site to function. If analytics or advertising technologies are introduced, this policy will be updated accordingly.
10. Data Sharing
We do not sell your personal information. We may share limited information with service providers who help us operate our business (see Section 11), or where required by law.
11. Service Providers
We may use trusted third-party tools (for example, email or scheduling software) to help operate our booking process. These providers only receive the information necessary to perform their function.
12. Data Retention
We retain booking and enquiry information for as long as reasonably necessary to provide our services and meet recordkeeping obligations, after which it is deleted or anonymized.
13. Data Security
We take reasonable technical and organizational measures to protect the information we hold against unauthorized access, loss or misuse.
14. User Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion, subject to any legitimate business or legal need to retain certain records.
15. Third-Party Links
This website may link to third-party sites. We are not responsible for the privacy practices of those sites.
16. Children's Privacy
Our services are intended for adults arranging vehicle inspections. We do not knowingly collect personal information from children.
17. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, along with its last-updated date.
18. Contact
Questions about this policy can be sent to info@premiumdiagnostics.pk or +1 (512) 555-0184.